Tripled Her Business In One Year


“I tripled to quadrupled in revenue, bought 3 devices, and added 2 staff.”




“I tripled to quadrupled in revenue, bought 3 devices, and added 2 staff.”



“In 2023, we almost doubled our business, a 93% growth over 2022!”




“Almost too well. Hundreds of leads.”



“Very happy with recent results.”

“We have spent so much money previously with marketing companies who ended up being such a bust... With forever booked, this has been the exact opposite experience.”


Graydon interviews Ali and Mandy of Amenity Aesthetics in Ashburn, Virginia, who say that after three unsatisfying marketing agencies over three years, including one month where 1,600 dollars in ad spend produced a single paying client, they generated 30 to 35 new clients and about 23,900 dollars in revenue within three months of joining Forever Booked. They credit a facial focused offer called Bloom and Glow with a built in rebooking incentive and close coordination with their assigned Forever Booked coach.
Transcript: We spend a lot of money and no results. Pretty much nothing compared to what you guys are delivering. You spent $1,600 a month on Botox, but only one paying client. Yes, absolutely. I would say since we with you guys, if I'm not mistaken, we have at least 30 Yeah, 30 to 35 new clients. If I'm not mistaken, we were at like $16,000. Yeah, the first few weeks. The last number we had was 23,900. All right, hello everyone. It's Graydon here with Forever Booked. It's Ali. She is the spa manager of Amenity Aesthetics in Ashburn, Virginia. And also, we got Mandy, who's the owner. You guys been working with us for how many months now? About 3 months? Yeah, 3 months. Yeah, so it's been 3 months. We've seen some pretty great results. So, wanted to just interview you guys real quick. Maybe we could start out just the beginning before you were working with us. I understand you were working with some other agencies. Correct, Mandy? Or like another agency before us? Yeah, we worked with several. Not just one. I think in the last 3 years, we worked with three different agencies. And how was that? It was not good. Really bad experience. I mean, obviously, when you sign up with them, they promise you almost everything that it's going to be thousands of dollars coming your way, but nothing. And each company, we stayed with them at least a year. So, it's not like we gave up within the first couple months. Most of these three companies that we were with, they were doing our social media plus our SEO. We spend a lot of money and no results. Very like pretty much nothing compared to what you guys are delivering. And I we had it noted down that you spent $1,600 a month on Botox, but only one paying client. Is that accurate? Yep. Yes, absolutely. Was that like a typical month? Or like one of the worst months? Or was every month like that? It was about a typical month. And like they keep telling you, "Oh, you would need to put more money in the in the ads. You need to put more money in the ads. And you have to wait 3 months." When I was listening to you, you talking about that your parents had a med spa and how you helped them, I thought somebody having experience on running the family business starting from there. So, that was really helpful for me to see because we were burned pretty badly in the past like, okay, we're not going to waste other like, you know, thousands of dollars, but it was helpful to have that option and plus for me to see that you actually had a experience with your family business. The biggest difference I saw with you guys, we saw results immediately. We built a trust with you and so that was really helpful to keep going with you guys. So, let's talk about the experience with us. So, you sign up with us, what happened next? We signed up with you guys and then you gave us the most wonderful person, Mika. And we love her. She just like what was so great about like jumping on and doing the first campaign was you guys showed us a different way to promote our business. It wasn't just like copy and paste of, you know, do this sale price, do that sale price, do 20% off. You guys like totally taught us a new way of doing like, okay, you're going to give like this service, but what can you give complimentary that's going to be more incentivizing as opposed to just competing with everybody else out there because like our spa specifically, we're surrounded by other spas and we're all trying to compete with them and if we're all doing the same thing, we weren't standing out. like some of these work sometimes, but we said before we do these promos and we were just spending so much money and not actually seeing return. So, like like I said, when Mika came in and started to showing us a different way to do it and we ran our first ad, we gave it a fun name called Bloom and Glow and like we have never seen so many new clients come in for this treatment. Like and then after like teaching us how to use the platform to communicate with clients to get them in, it was just amazing result and it was like right away. We didn't even have to wait, we didn't nothing had to optimize. It was just constantly new clients coming in and I think even the aestheticians, too, were super happy to see their books full just cuz we were going into a time for it being summer and we had so many new clients coming into try us. So, it was like such a shock in a good way. Yeah, it's an amazing offer. As soon as I saw that offer, I immediately knew it was going to do well. How did you land on that specific offer? What was your process with Mika to put that offer together? I think we kind of looked at all of the offers that you had, and like Mandy and the spa's bread and butter is facials. And we know like we're on the top for facials, like, you know, we can brag and say people can't beat us out for facials. So, we're like, let's do what we're good at, and let's do some sort of facial. And that's kind of how we decided on doing like some sort of mini facial with the clients to get them in, get them happy with what they got, and then we decided to like Mika introduced us to a lifetime return value to get them to come back into the spa and see us again. And that worked out really well to have the clients actually check out and say, "Okay, Mylin recommended I come back for this treatment in this many weeks." And we actually got them rebooked. And then they were incentivized because they had that complimentary treatment to add onto their next service. They booked their bonus like three week two week out treatment, and they also added another at full price. Sweet. Do you have your updated revenue numbers or like ballpark of how many how much you've closed from these campaigns? Let me think cuz I remember when we were like so excited we were getting all these sales, and it was like the first couple weeks between like doubling the services and the packages, if I'm not mistaken, we were at like $16,000. Yeah, the first few weeks. Let me see what my most recent update was. The last number we had was 23,900. That also in the summer time we hired a new massage therapist, and we were quite slow, and we were like, "Okay, how do we keep her busy? We're paying her hourly." So, we did another like to our existing clients how we send another text blast, and that kept her busy for the last month and a half now. That's amazing. So, how many Do you have the numbers for how many new clients have come in as well? I would say since we with you guys, if I'm not mistaken, we have at least 30 Yeah. to 35 new clients in the last 3 months. Mandy was actually looking and saw that we had a better July, right, of 2026 than we did in 2025. our revenue-wise we were higher. That's incredible, guys. Obviously, like we had a good system for you to follow, but you both have obviously been model clients. You've been following all our instructions, implementing, getting great results. What would you say that your keys to success have been running these campaigns with our systems? It's a joint effort on our front desk staff, first with Ali working with Mika, then our front desk staff constantly they're looking at it and and having the conversation with the potential clients, and then our technicians back there when they come in and trying to book them for a filler package or try to bring them back for another facial. I would say it's a little bit of everybody's effort. Yeah. What I was saying to her is like she keeps us busy in a good way. Like she keeps calling us weekly calls, which make us internally stay up-to-date on the tasks that we need to complete to be ready for our next call. She took the time to coach me, Mandy, and our front desk staff on how to use Profit Tracker. Like she's always available, she always responds quickly if we have questions. She gives us great ideas, and she's always keeping us ready to the next thing. She doesn't like to say, "Okay, we're doing this ad and that's it." She's like, "Okay, we're going to do this ad and I'm going to teach you about Referral Rocket." All right, you ready with Referral Rocket? All right, we're going to memberships, you know? So, it's like keeping us moving forward, I think has been a tremendous help, too. I think also she really helped us redesign our memberships. And that is very It's To me, it seems like it's much easier now to sell a membership the way she designed it for us. Amazing. We have a big like done with you element where we're helping you build these systems in-house and actually engaging your team. Is that a big difference between the other agencies that you've worked with? Have you felt like more engaged since you're building out a lot of these in-house systems as opposed to just having some agency, you know, run the campaign somewhere else? Yeah, absolutely. Yeah. It feels like yeah, you guys are actually like a part of the spa staff, you know, cuz she's always willing to help train other people. So, I think that's been a huge help. Cool guys, so just to end this off, Manny, any anything or Ali, anything you would say to a clinic owner who's sort of in your guys position, they've maybe tried out a couple different agencies, they got burned, they're considering signing up for Forever Booked, but they're kind of on the fence. Anything that you would say have them try something like this out? I actually have already recommended you guys on a Facebook. I'm a part of this one group of owners and injectors and somebody asked which marketing company to use and I put your name out there. I would say definitely, if anybody is just double-minded, thinking, scared, if you want to call us, we'll let you know. We're super happy and you guys work really hard for your customers. So, don't hesitate, sign up.


“It feels more like learning a sustainable system for business growth.”


“20x ROAS — numbers we had never seen before”
The owner of Carisma Aesthetics, a medical aesthetics clinic in Malta, describes being skeptical after previous agencies delivered vanity metrics, then launching a first campaign with Forever Booked that produced a 20 times return on ad spend. He reports a record revenue month, about 30,000 in revenue from one campaign on roughly 4,000 in ad spend, higher consultation rates, and hiring two additional doctors.
Transcript: Hi, I am it's I'm the owner of Carisma Aesthetics. It's a medical aesthetic clinic based in Malta. I've been working with Graydon for the last few months and it is with great pleasure that I would definitely recommend Forever Booked and and the entire agency for any medical aesthetics clinic looking to grow their practice and drive more clients, retain them, and do so in a profitable way without having to spend hours and and thousands of dollars on marketing. so, personally my story, I actually met Graydon through his content online and then sent him emails and had a few back and forth exchanges over the course of a few years. but only recently was I able to begin actually getting the chance to work with him. And if I'm being honest, I was very skeptical at first of agency models given that I had worked with agencies before and I had been burnt by agencies that kind of promised the world and don't really do anything other than just posting some pretty pictures and and sharing vanity metrics. So, I think that was really the problem that we were coming into this with. So, we were really looking at a situation where we had a very out-of-touch marketing effort that was taking the box that we were posting three times a week and they were doing these things but without really clear direction and strategy in place to be able to really drive results. And so, I think the biggest thing that we've seen across working with Graydon is that a lot of our structure that we did we were lacking before and the strategic direction and clarity, he's given us with proven systems that he has obviously refined working with hundreds of clinics over the years. And these are things that really work. These are things that really tap into the market needs and they really tap into human human desire and really be able to do so in a really effective way. so, this is all this has actually led us to launching our first campaign with him which resulted in a 20x ROAS, 20 times the return on ad spend, which was numbers that we'd never ever seen before. so, our consultation rates gone up through the roof and we were getting a lot of demands. We hired two new doctors since and and it has been a tremendous impact on our on our revenue. We did a record month as soon as we launched the systems with his with his suggestions and advice and it has been it has been a really big game-changer. so, we we just to give you an idea, we did 30k in in revenue in one month and one campaign that we did that we put 4,000 into the ads ads in in general and and by the end of it anyway and it was just just something we would have never thought would work in our market. We had a lot of skepticism of oh because it in Malta it's a small island etc. and these systems these processes really do work and stand the test for them to have stood the test of time across multiple clinics there obviously is is a reason for this. So really love the love the team super supportive very clear direction across every step of the way. in general it's just been a really great partnership and and really thank you for for this work that we've done together and looking forward to the future. Thank you Graydon. Thank you team.
“Our bigger packages are just selling better”
A short client testimonial from Pure Radiance Aesthetics stating that after using two other advertising agencies with poor results, working with Forever Booked let them cut ad spend to 2,000 to 3,000 dollars a month, raise their show rate to about 80 percent, and sell more of their bigger packages, crediting the team's ability to change campaigns quickly.
Transcript: I just want to give a quick shout out to Forever Booked. Before we were with them, I mean, we were spending thousands on ads and barely anybody was showing up. We've been with two other different, you know, advertising agencies. You know, the moment, you know, I got in front of these guys and I was able to talk to Forever Booked and see how their team worked with you, see how their team was here to support you. I mean, we used to get stuck, you know, running ads and they'd be like, "Hey, we need to pivot." They They couldn't pivot. They couldn't change. With Forever Booked, I can make changes on the fly. There's people here to help us. I mean, like I said, we were running thousands on ads and barely people were showing up. I'm I'm running less, probably $2,000 to $3,000 a month and I feel like our show rate has gone up to 80%. Our bigger packages are just selling better with these clients. And, I mean, one of the best things is just waking up and it being, you know, our books with there's people asking to come to our spa. That's cool. Thanks, Forever Booked.
“We're getting the best results with Forever Booked”
A short client testimonial in which Janiece Wiens, who has run Urban Body Laser for 21 years and worked with Forever Booked on and off for about 5 years, says the company gives her the most consistent results of any marketing company she has used and recommends it to both established and new med spa owners.
Transcript: Hi, my name is Janiece Wiens. I've had Urban Body Laser for 21 years. I've worked with Forever Booked off and on for probably the last 5 years. and I feel right now probably stay with them. They're the one company that I've had that's given me the most consistent results. They're always improving, they're always changing, they're they're always here to help. I'm not the best at computers and learning new things and with technology and they're they're amazing at teaching. they make me excited to want to learn. So, if you have been around a long time like me and you're trying to figure out a marketing company, I just say go with Forever Booked. Sometimes people think the grass is always greener, but you know what? I feel in my heart that they have given me the best results. if you're new and a new a new business and you're looking to find someone to help you with your marketing, I would definitely say don't waste your time and spend money on somebody else. Just stick with Brandon and his team and his brother. they care, they're amazing, and yeah, I I couldn't be happier.


“We were able to book several clients in a very short period of time.”


“Forever Booked is paying for itself over and over again.”


“First campaign live <36 hrs, already two confirmed bookings.”



“It's refreshing to have a marketing partner that truly cares.”


“I wish I started this journey with Forever Booked years ago!”


“Everyone at Forever Booked is SO helpful.”



“The ad conversions have been insane compared to anything I tried on my own”
Dr. Harold of Bella Vida MedSpa in Temecula, California, says that after about a year with Forever Booked, running social media ads has become easy, the AI software handles patient conversations and saves significant time, and ad conversions are far higher than previous self run efforts.
Transcript: Hi, I'm Dr. Harold at Bella Vida MedSpa in Temecula, California. I've been working with Forever Booked for about a year now and I've been thrilled with my results. They have made it so easy to do social media ads. Their AI software talks to the patients for me and really saves me a ton of time. The conversions on the ads have been absolutely insane compared to what I have tried previously on my own and just really the the value is in the time saved. For my experience with them, I would 100% recommend them. Their support is also absolutely amazing. You can't go wrong with Forever Booked.

“Cuts through a lot of the middle-man waiting that drove me crazy with other marketing companies.”




Graydon interviews client Shay Malul, owner of Lift and Revive Aesthetics in San Antonio, who says the business grew from one location doing 60,000 to 70,000 dollars a month to two locations doing a combined 150,000 to 160,000 dollars a month within about a year of joining Forever Booked. She credits low ticket first time offers priced between 49 and 179 dollars, retargeting, user generated content, and Forever Booked's help resolving two ad accounts that were competing against each other after she opened a second location.
Transcript: We were with one location that we started with. After about 5 months, we grow into a new location, bigger location. I think the numbers were around 60 to 70. Now you're doing 160 between both? Somewhere around that, depending on the month. That's awesome. You've doubled in the last year. All right, hello everyone. This is Graydon with Forever Booked, and I'm on with one of my all-star client Shay Malul. Shay, how you doing? Good. How are you today? I'm good. I'm good. So just for context everyone, Shay's the owner and marketing director of Lift and Revive Aesthetics in San Antonio, Texas. And you've been a client for I think you signed up last year, right? Last year in September, around? Signed up actually, yeah. In September of last year. Yeah. Where were you at before working Forever Booked? Like where was your business? What was your sort of state of mind before actually like hearing about our program? So before that, what the way I used to do it is by creating traction with landing pages, doing Facebook ads, which I had success, but I didn't know how much success I could gain with other platforms, like Forever Booked. From the minute that I saw the first I would say advertisement online, I saw it was something different. I got on a call with one of our representatives, and what I like is that Forever Booked is not doing a big deal out of the AI, which today is a big deal. It was always there. They always gave it to everyone, and it worked amazingly from day one. And of the leads that we got in increased by probably three three times more. And it's going up as we developed. Yeah. Yeah, so you're not the typical client because like you're already experienced with marketing. 100%. You already had a lot of tools under your belt, a lot of strategies. What specifically when you joined our program you found really helpful given the fact that you already knew a lot about marketing? First of all, there is a big community, and I think the community is really important cuz you know what's going on in the market and if you're working solely, you don't know what's happening in other states or in your state. So, it's really important to be belong to a community and Forever Booked, I think it's a community, okay? Definitely. Definitely. And to build something like Forever Booked will take a lot of time, technicians. I think what makes it good and unique is that Forever Booked gives you what you need. If you need a technician, you need to do a change, they're there for you. So, you can do it, okay? Any modifications. So, that's amazing. Just by doing that. If you would like to do it by yourself, which I have an experience with that, you're going to pay a lot of money, which probably going to be equivalent to the monthly pay. Yeah, the money or just the time, right? It's like if you value yourself, you know, highly, you're going to spend God knows how long in just the time of figuring it out. Yeah, and it's really great to have people to work with where you can tell them where you want to be and what you want to do and they can take it from there with you together. I already know how to do it, but when there is somebody else with you, it's like having a member team, you know, a marketing member team, which is amazing and only by that it's worth so much more money than the monthly pay, which is insane. Oh, that's great. So, let's talk about some campaigns that you've run. What campaigns did you start off with and what's been some of the successful campaigns you've been running since you joined? Oh my God. So, I I run a lot of campaigns, but I'm going to give the best ones that I'm running right now. I'm doing a hydrafacial for $149. I'm doing LED light for $79. We have another treatment, which is hydration facial. It's also $79. We also have express facial, which is like hydration facial for $59. And we also have injections, 20 units for $179. So, quite a few campaigns, mostly first time clients. Now we're going into retargeting and and getting clients for a little bit of a higher ticket, which is amazing. But I think the first time client ticket should be the bread and butter for for every med spa business out there. That's what they should be focused on. Yeah, so I know everyone watching, they're going to hear, "Oh, you're just running like, you know, those are cheap offers. Are they actually bringing in like qualified clients?" So, what would be your response to that? That's completely wrong. If somebody thinks that a $79 ticket will bring You can bring a bad customer in a high ticket, first of all. You can bring a bad customer that want to purchase microneedling, and they're not going to upsell whatsoever because they already came with a higher ticket. With a lower ticket, they, you know, they want to see what your spa has to offer, so they can take it from there. Yeah, you're absolutely right. Like, it's such a good mindset. If you don't have that mindset, you're going to be at a huge advantage to the ones like you who like know the back end and know the sales process, and they're willing to run much more like compelling offers. Yeah, I had a really good success with the HydraFacial for $149. It's not always easy, but it's it's doable. if you put all yourself into it, and you know your ads, you know what That's all you got to do. You need to know your ads, you need to know where they stand. You just need to be there twice a week, you know. I do a lot for Lift and Revive, so I'm here a little bit more, but, you know, if you're doing it like twice a week, that's all it takes, seriously. And with the new tools that Facebook give you, it's easy. With Andromeda, people say it's complicated. I think people like things complicated because, you know, they want other people to fear, you know? They're like, "Oh my god, Andromeda, it's a big name." No, it's it's it's great because you can just throw all your ads, it'll do the the job for you, and that's it. There is nothing intimidating by that. No, I totally agree. You said you've been doing some retargeting as well? Previously offers? Multiple retargeting, yeah, for website visitors and visitors, yeah. I did it many times, actually. I also spying on your ads. You're doing some UGC as well, correct? Yeah, I'm big on the UGC, and I think the UGC helped me a lot, tremendously. The hype that you're getting from it, it's priceless. Like you can you can create one good UGC, and for the next 60 days you're going to make so much money out of it that, you know, you just want to go and create more and more and more because I think nowadays being creative and make those creatives, that's what makes you successful. 100%. need to find a good platform, like Forever Booked, to give you all the tools that you need because this world is changing and evolving extremely fast. I've always been pushing the offer, like the offer is so important, so important, like it trumps everything. But now, especially like more and more the creative is becoming more important. It's like obviously you want to have a good offer, but if you combine a good offer with a really good creative, that's where the magic happens for sure. 100%. Yeah, you need to be a a good creative person, or you can hire someone, or you can use just Forever Booked's creative. Which is easy cuz Forever Booked gives you everything you need from the get-start. You can take it to anywhere you want. Like I do my own UGC, which is great, right? But I also use a lot of creatives from Forever Booked, which really really helps. Yep. So let's talk about some numbers. What have you seen growth-wise? Any sort of Last September, last September we were with one location that we started with in the Lakandula. And after about, I would say, 5 months, we grow into a new location, bigger location. I think the numbers were around 60 to 70, give or take. And everybody that's going to hear it is going to be like, "Oh, wait, wait, wait. I'm This is Those are the numbers, okay? Realistic." 60-70K a month? 60-70K a month, give or take because each month could give you different numbers, right? You can get 80, but you can also get 55 depending on your staff and so on. So, that's the reality. That's that's that's real stuff. Now, growing into the second location, which by the way, it's 8 miles away from La Cantera, which is nuts to do, but anyway, we did it cuz you have to bring people from, you know, the same radius. So, it's kind of insane, but I'm glad we did it at the end of it. And I'm going to talk about it in a second. And then we grow right now we have we're into the 100 plus 150, give or take. So, you went from 60 to 70K from the one location. Now you're doing 160 between both? Somewhere around that depending on the month. That's awesome. Yeah, so you've doubled. You've doubled in the last year. Well, you double you're doubling it. Yeah, yeah, you have to put more effort into it. And also I want to point something out. When I opened the two locations, we had a problem where I actually had a problem where I created two separate ads and they had the same special, the LED light. I don't know if you remember that. And then what happened was the two ads were actually fighting each other on Meta and I didn't know what to do and I was like looking everywhere, right? And I consult people that are cuz I'm a marketer and I I was like, "What's going on?" And I consult people that I know from bigger companies and they just told me, "You know, it's just maybe you don't have enough people, you know?" Which was completely wrong. We just had to do everything under one set of accounts and Forever Booked helped me set it up into one location that asking customer which location they want to go. So, it's a very very easy answer to that. And I would pay thousands of dollars at that point just to get an answer, which Forever Booked really helped me in just a minute and they're not making a big deal out of it. But, you know, when you're in a pickle like that, it's it's tough. So, what's next? Are you going to continue the San Antonio takeover? We're thinking about going to Austin. Oh, nice. Next year. Yeah, you are in Austin. Yeah, I'm in Austin. I didn't know that. All right. Yeah. That's good to know. So, yeah, we're thinking about Austin. Yeah, maybe downtown, Round Rock. We'll see. Love it. Well, last question, Shay. Anyone who is, you know, thinking of the Forever Booked program, but is like kind of on the fence for whatever reason, what would you say to them? You're going to bring your money back first month, for sure. So, don't think twice, cuz a lot of marketers out there will tell you things that you probably want to hear. And Forever Booked is giving it to you from the first time. Awesome. Well, appreciate it, Shay. Thank you so much for being, you know, a terrific client over the last year. You're like absolutely, you know, a star client implementing all of our things. The results obviously speak to themselves. So, really appreciate you jumping on here. All righty. Thank you so much, Red. And appreciate you and Forever Booked for everything. Thanks.

“Best decision I've made this year!”



“We're up 45% on our 2025 P&L — a complete return on investment.”

Dr. Goldstein of Renata Well Spa in St. Augustine, Florida, says the spa had fallen to 25,000 to 30,000 dollars a month in revenue with 19 percent new patients in 2023. After joining Forever Booked and bringing marketing in house, monthly revenue rose by at least 20,000 dollars month over month, new patients reached 26 percent, and the 2025 P&L is up 45 percent.
Transcript: Dr. Goldstein here from Renata Well Spa in St. Augustine, Florida. I'm so excited to do this review for Forever Booked. I would say in 2023 I hit rock bottom when our numbers had declined so much that we were lucky to get in 25 to 30,000 a month in revenue to our spa. we also had only about 19% new people. Flash forward to July of 2025, I can tell you our revenue month over month has gone up at a minimum of 20,000 more each month and our new people are 26%. That is amazing. I love that. I almost didn't want to join another marketing company because I was hesitant from being burned three or four other times, but I will tell you that Graydon he put me at ease because I saw his authenticity. Him and his brother developed this for their parents and their med spa and they had done so much to prove that it worked. I really appreciated that. I love the Forever Booked team. They are authentic. They always treat me with respect. They never expect me to know things because from time to time I do forget. but I will say that teaching me how to bring marketing in-house and being in control of the numbers as a small business, this has been gold for us. so I can honestly say on our P&L for so I can honestly say on our P&L for the month or the year of 2025 we are up 45% and that I can attribute to being part of the Forever Booked team. Thank you so much. That's awesome. the best moment was seeing that P&L the best moment was seeing that P&L and seeing that this is working and we have gained a complete return on investment and then some. I would highly recommend this marketing platform to anyone who seriously wants to see a change in their business and they want to grow and they want to work with a team that is dynamite. Thanks so much.





Graydon interviews client Shay Malul, owner of Lift and Revive Aesthetics in San Antonio, who says the business grew from one location doing 60,000 to 70,000 dollars a month to two locations doing a combined 150,000 to 160,000 dollars a month within about a year of joining Forever Booked. She credits low ticket first time offers priced between 49 and 179 dollars, retargeting, user generated content, and Forever Booked's help resolving two ad accounts that were competing against each other after she opened a second location.
Transcript: We were with one location that we started with. After about 5 months, we grow into a new location, bigger location. I think the numbers were around 60 to 70. Now you're doing 160 between both? Somewhere around that, depending on the month. That's awesome. You've doubled in the last year. All right, hello everyone. This is Graydon with Forever Booked, and I'm on with one of my all-star client Shay Malul. Shay, how you doing? Good. How are you today? I'm good. I'm good. So just for context everyone, Shay's the owner and marketing director of Lift and Revive Aesthetics in San Antonio, Texas. And you've been a client for I think you signed up last year, right? Last year in September, around? Signed up actually, yeah. In September of last year. Yeah. Where were you at before working Forever Booked? Like where was your business? What was your sort of state of mind before actually like hearing about our program? So before that, what the way I used to do it is by creating traction with landing pages, doing Facebook ads, which I had success, but I didn't know how much success I could gain with other platforms, like Forever Booked. From the minute that I saw the first I would say advertisement online, I saw it was something different. I got on a call with one of our representatives, and what I like is that Forever Booked is not doing a big deal out of the AI, which today is a big deal. It was always there. They always gave it to everyone, and it worked amazingly from day one. And of the leads that we got in increased by probably three three times more. And it's going up as we developed. Yeah. Yeah, so you're not the typical client because like you're already experienced with marketing. 100%. You already had a lot of tools under your belt, a lot of strategies. What specifically when you joined our program you found really helpful given the fact that you already knew a lot about marketing? First of all, there is a big community, and I think the community is really important cuz you know what's going on in the market and if you're working solely, you don't know what's happening in other states or in your state. So, it's really important to be belong to a community and Forever Booked, I think it's a community, okay? Definitely. Definitely. And to build something like Forever Booked will take a lot of time, technicians. I think what makes it good and unique is that Forever Booked gives you what you need. If you need a technician, you need to do a change, they're there for you. So, you can do it, okay? Any modifications. So, that's amazing. Just by doing that. If you would like to do it by yourself, which I have an experience with that, you're going to pay a lot of money, which probably going to be equivalent to the monthly pay. Yeah, the money or just the time, right? It's like if you value yourself, you know, highly, you're going to spend God knows how long in just the time of figuring it out. Yeah, and it's really great to have people to work with where you can tell them where you want to be and what you want to do and they can take it from there with you together. I already know how to do it, but when there is somebody else with you, it's like having a member team, you know, a marketing member team, which is amazing and only by that it's worth so much more money than the monthly pay, which is insane. Oh, that's great. So, let's talk about some campaigns that you've run. What campaigns did you start off with and what's been some of the successful campaigns you've been running since you joined? Oh my God. So, I I run a lot of campaigns, but I'm going to give the best ones that I'm running right now. I'm doing a hydrafacial for $149. I'm doing LED light for $79. We have another treatment, which is hydration facial. It's also $79. We also have express facial, which is like hydration facial for $59. And we also have injections, 20 units for $179. So, quite a few campaigns, mostly first time clients. Now we're going into retargeting and and getting clients for a little bit of a higher ticket, which is amazing. But I think the first time client ticket should be the bread and butter for for every med spa business out there. That's what they should be focused on. Yeah, so I know everyone watching, they're going to hear, "Oh, you're just running like, you know, those are cheap offers. Are they actually bringing in like qualified clients?" So, what would be your response to that? That's completely wrong. If somebody thinks that a $79 ticket will bring You can bring a bad customer in a high ticket, first of all. You can bring a bad customer that want to purchase microneedling, and they're not going to upsell whatsoever because they already came with a higher ticket. With a lower ticket, they, you know, they want to see what your spa has to offer, so they can take it from there. Yeah, you're absolutely right. Like, it's such a good mindset. If you don't have that mindset, you're going to be at a huge advantage to the ones like you who like know the back end and know the sales process, and they're willing to run much more like compelling offers. Yeah, I had a really good success with the HydraFacial for $149. It's not always easy, but it's it's doable. if you put all yourself into it, and you know your ads, you know what That's all you got to do. You need to know your ads, you need to know where they stand. You just need to be there twice a week, you know. I do a lot for Lift and Revive, so I'm here a little bit more, but, you know, if you're doing it like twice a week, that's all it takes, seriously. And with the new tools that Facebook give you, it's easy. With Andromeda, people say it's complicated. I think people like things complicated because, you know, they want other people to fear, you know? They're like, "Oh my god, Andromeda, it's a big name." No, it's it's it's great because you can just throw all your ads, it'll do the the job for you, and that's it. There is nothing intimidating by that. No, I totally agree. You said you've been doing some retargeting as well? Previously offers? Multiple retargeting, yeah, for website visitors and visitors, yeah. I did it many times, actually. I also spying on your ads. You're doing some UGC as well, correct? Yeah, I'm big on the UGC, and I think the UGC helped me a lot, tremendously. The hype that you're getting from it, it's priceless. Like you can you can create one good UGC, and for the next 60 days you're going to make so much money out of it that, you know, you just want to go and create more and more and more because I think nowadays being creative and make those creatives, that's what makes you successful. 100%. need to find a good platform, like Forever Booked, to give you all the tools that you need because this world is changing and evolving extremely fast. I've always been pushing the offer, like the offer is so important, so important, like it trumps everything. But now, especially like more and more the creative is becoming more important. It's like obviously you want to have a good offer, but if you combine a good offer with a really good creative, that's where the magic happens for sure. 100%. Yeah, you need to be a a good creative person, or you can hire someone, or you can use just Forever Booked's creative. Which is easy cuz Forever Booked gives you everything you need from the get-start. You can take it to anywhere you want. Like I do my own UGC, which is great, right? But I also use a lot of creatives from Forever Booked, which really really helps. Yep. So let's talk about some numbers. What have you seen growth-wise? Any sort of Last September, last September we were with one location that we started with in the Lakandula. And after about, I would say, 5 months, we grow into a new location, bigger location. I think the numbers were around 60 to 70, give or take. And everybody that's going to hear it is going to be like, "Oh, wait, wait, wait. I'm This is Those are the numbers, okay? Realistic." 60-70K a month? 60-70K a month, give or take because each month could give you different numbers, right? You can get 80, but you can also get 55 depending on your staff and so on. So, that's the reality. That's that's that's real stuff. Now, growing into the second location, which by the way, it's 8 miles away from La Cantera, which is nuts to do, but anyway, we did it cuz you have to bring people from, you know, the same radius. So, it's kind of insane, but I'm glad we did it at the end of it. And I'm going to talk about it in a second. And then we grow right now we have we're into the 100 plus 150, give or take. So, you went from 60 to 70K from the one location. Now you're doing 160 between both? Somewhere around that depending on the month. That's awesome. Yeah, so you've doubled. You've doubled in the last year. Well, you double you're doubling it. Yeah, yeah, you have to put more effort into it. And also I want to point something out. When I opened the two locations, we had a problem where I actually had a problem where I created two separate ads and they had the same special, the LED light. I don't know if you remember that. And then what happened was the two ads were actually fighting each other on Meta and I didn't know what to do and I was like looking everywhere, right? And I consult people that are cuz I'm a marketer and I I was like, "What's going on?" And I consult people that I know from bigger companies and they just told me, "You know, it's just maybe you don't have enough people, you know?" Which was completely wrong. We just had to do everything under one set of accounts and Forever Booked helped me set it up into one location that asking customer which location they want to go. So, it's a very very easy answer to that. And I would pay thousands of dollars at that point just to get an answer, which Forever Booked really helped me in just a minute and they're not making a big deal out of it. But, you know, when you're in a pickle like that, it's it's tough. So, what's next? Are you going to continue the San Antonio takeover? We're thinking about going to Austin. Oh, nice. Next year. Yeah, you are in Austin. Yeah, I'm in Austin. I didn't know that. All right. Yeah. That's good to know. So, yeah, we're thinking about Austin. Yeah, maybe downtown, Round Rock. We'll see. Love it. Well, last question, Shay. Anyone who is, you know, thinking of the Forever Booked program, but is like kind of on the fence for whatever reason, what would you say to them? You're going to bring your money back first month, for sure. So, don't think twice, cuz a lot of marketers out there will tell you things that you probably want to hear. And Forever Booked is giving it to you from the first time. Awesome. Well, appreciate it, Shay. Thank you so much for being, you know, a terrific client over the last year. You're like absolutely, you know, a star client implementing all of our things. The results obviously speak to themselves. So, really appreciate you jumping on here. All righty. Thank you so much, Red. And appreciate you and Forever Booked for everything. Thanks.

“It's been an absolute blessing!”


“Forever Booked has been the missing piece for our med spa.”



Graydon interviews client Alicia of 406 Wellness and Beauty in Montana, who describes switching from a similar do it yourself marketing software to Forever Booked's more hands on program. She reports about 87 booked appointments from a 97 dollar, 10 unit Botox introductory offer run at roughly 25 dollars a day in ad spend, about 7 dollars per appointment, with an AI assistant handling initial lead follow up and staff upselling clients during in person consultations.
Transcript: hey everyone it's Graydon here with forever books and I'm here with one of my fantastic clients Alicia and she owns a company called 406 wellness and Beauty in Montana and she was one of the first people to join our new AI program it's been a couple months here so I just wanted to have her on a call here to to ask her about her experience how you doing Alicia I'm doing great thank you awesome thank you for for hopping on the call so to start off maybe at least you could just share like how you came across Forever Booked and sort of what your current situation was in terms of marketing when you first came across us okay so I actually came across you guys probably a year ago and I was in the very baby stages of getting my business started and was very nervous about the whole signing up with the marketing company or you know whatever going the marketing route and so then just got things going and eventually we reconnected again and talked to gray about what they were doing now and talking about the AI and that really intrigued me because just following up with clients and kind of getting them in the door and being able to set up certain campaigns that really work to bring those people in the door and I'm telling you it's been amazing since we started that process and the automation to me is fantastic that's great so what was the current situation before like I know you were working did you have a A system that you were using before was it no system what were you transitioning from so I didn't have a system and then I was just kind of posting on social media really was not getting a whole lot of foot traffic via that way and so then I did start with another company that had kind of the similar system but it just wasn't really working for me it just wasn't clicking I wasn't getting what I needed I guess per se and I needed a lot more help in the campaign portion of it and so then that's when I contacted you guys and you guys had already been in the med spa business and had been doing some of those campaigns and you had showed me what you know your processes and so that really resonated with me and that's how I decided to sign up with you guys and it's been amazing your customer service is like top-notch helping us in those campaigns I can't tell you we have brought in like anywhere from four to five new clients almost every day with even just running that one campaign yeah yeah and your ad spend isn't even that high your ad spend you're spending like 25 a day yeah no and it's crushing it I mean that's like five that's like seven dollars per appointment it's crazy yeah it's insane and we've actually got a lot of newcomers to the whole Med Spa aesthetic World with that campaign and I think the introductory price to them is very appealing and then just explaining to them how that process works and then they're they're sold I mean it's just it's been great okay awesome yeah I want to talk more about results but let's let's just backtrack a second here because you said you're using another company that was probably using the same software that we use right they're probably using go high level and it was like was it a similar was it more like do it yourself like this kind of gave you everything I mean they did give us the videos and stuff for it but for me the videos weren't they didn't explain exactly and I'm the type of person I kind of need to see the whole picture and how it's going to look and how okay those little pieces are gonna be put together in a big picture and I feel like having you explain it and just like step by step it really just was easier to set up and whatnot as far as that goes okay cool yeah because do anyone want to have yeah yeah just because to anyone watching like yeah our program it's not totally done for you where we do everything right it's more like like a hybrid so so with our program you're finding it helpful because like the instructions are better but you also have like more one-on-one support right you're finding that helpful yes okay yeah because I'm actually being able to set up specifically for my clinic like some of the automation so I'll book a client they show up on my calendar and then I can give them the post instructions of whatever that treatment is which is very helpful because then it's just like I click showed and it automatically sends them that information I don't have to manually go in and do that and that's what I love about the automation yeah that's great like that's what's so cool about this program is you're a bit more of an advanced user you've already started using the automations more for like the full like our program it's set up you start off using the automations to get people in the door but you can also set things up to help you you're for film your your fulfillment as well so you're using it to send out like documentation and things like that it's that added customer service and I've had so many great responses as far as the videos people have been oh yeah like your campaign videos that people are seeing they're just like oh my gosh that's amazing I have been sharing that with all my friends because that is so cool yeah oh that's great that's great so let's talk about the AI because you know everyone's so everyone like it's such a but like everyone's so excited about AI so many Clinic owners they want to figure out how to use AI but no one really knows how it works can you just give me but then a lot of people are also skeptical they're like there's no way this AI bot can actually do this follow-up right so why don't you you can give me your Onyx experience too if you've had some like if there's anything that hasn't worked super smoothly just give me your honest opinion about the AI so far so I think providing you guys with what how the process works in our clinic and you guys are however that works with the AI it they have been able to answer those questions pretty spot on sometimes it's a little glitchy or it's like okay why did they answer it that way but the beauty of that is we are able to monitor those conversations and go hey that's my virtual assistant sorry but this is the answer or this is you know whatever the issue is we can go back in and correct that conversation per se so to me it's it's great because if I'm busy with a client or something and we have that automated person to be able to answer some of those simple questions that you guys have the answers to for the other the AI yeah it's it's it is such a Time Saver for us yeah yeah it's crazy right it's like it's almost like a full-time staff who's just working in the background all the time and it's just those it's that initial contact that it's just so tedious right going back and forth things like that so that's good well and the other thing is is like people have said I am so impressed because like I'm up late at night one o'clock in the morning and you guys are answering me yeah so they're like shocked at that and then I explained to them what how that process works and they're like oh thank goodness I didn't wake you up from bed oh yeah so what do they think about the AI are they like oh this is crazy or like has anyone ever commented on it like this is so most and they're responsive with it I think but I think as a business owner and my partner we have been pretty good at being able to help interject in that too to where and then just explaining to people but they're totally I've had I haven't had any negative feedback from it so yeah I mean I think it just it depends on how the interaction goes right like with chat Bots before chat GPT I never like to interact with them because they just they weren't very smart right but if something can actually get back to you quickly and answer your questions accurately it doesn't really matter if they're an AI or not it's like did you answer my question yeah and I feel if they get a good response it's looking like well I don't really care who it is as long as I'm getting helped right cool so I mean there's always going to be some glitches but honestly it's been it's been pretty it's been great so that's good to hear good here so let's talk about results here you say you're booking like four to five appointments per day how many appointments you think you've booked so far oh I can actually see the software I think it says it's like 87 maybe probably 87. oh yeah easy yeah have you tracked their revenue like how much revenue you think this has brought in so far oh I haven't been accurate on the revenue honestly yeah well 87 appointments whoever's watching like you do the math like it's gonna be a pretty good Roi and all those there's like there's like are you upselling on like what are they buying when they're coming in when they're coming in so absolutely so the package that we have is what we call the 97 Botox special we do 10 units of Botox a dermaplane treatment and right now we're doing B12 because I can't get biotin in because the pharmacy is out of stock but anyway so you get basically a 200 value appointment for 97 and where the upsell is is 10 units of Botox honestly is not going to get you far so we map out their face and say you know look at what areas they want covered and then I give them my recommendations and price it out for them and they're like well yeah I want it all so there you go that's great so they're upselling yep because I I get so much resistance to the 97 talk software they're like oh 10 units it's a bait and switch like all this stuff but it's working for so many of our clients and that's the reason why you have so many appointments because your offer you're doing an offer that not a lot of people are willing to do and you have the back end structured properly to like do the console properly and everything so like you're getting appointments for seven dollars there's all these other clinics who are afraid to do this offer and they're paying like way more like it's crazy how much clinics pay for appointments like 50 100 200 plus for these appointments right and those aren't necessarily even upselling so do you have any like certain strategy for making sure they do that or just a matter of just doing a really good consult when they come in just a really good consult and explaining to them like the start I mean the facial features and you know like honestly you really want to treat if you're going to treat the forehead you really should treat the glabeller because those two muscles work synergistically together so if you're not if you relax this muscle then these are going to overwork if you just relax this muscle then this is going to overwork you know what I mean so just explaining to them how the muscles work in the face as well also even like Heather doing the dermaplane she's got micro needling available and talking to them about that's another area to really focus on treating you know those fine lines and wrinkles like that way as well to you know just telling them all of the services that you have that can as a whole help with the anti-aging process basically awesome no that's great yeah it's not it's not like you're not doing any crazy tricks you're just being helpful and like explaining all the things and leading it like not just being like okay what do you want you're like okay I suggest doing this this and this like taking charge of it right and then like just yeah just visiting with them about all of the services that they have that we have provide and then they're like oh well I want this done or you know so yeah and also offering them a map plan oh yeah no for sure now there's a lot of other people Alicia that could benefit from the system right there's tons of clinics but a lot of them aren't doing anything because they're like oh maybe they've been burned in the past by like God knows how many marketing agencies maybe they're just like I don't want to sign up with anyone else so for someone who's kind of on the fence about this like what would you what would you say to them I would say it is totally worth it in its weight in gold honestly the your return to pay for this is it it's been great because I I'll be honest I was totally skeptical about hiring somebody or doing marketing because I'm just like oh what if it doesn't work and but honestly they have great campaigns to help you get the people in the door and it just it pays off awesome I appreciate that and the customer service that you guys provide I can't tell you it is amazing so that's I really it is incredible yeah I wish I could just like clone her a million times you know she's she's awesome Okay cool so last question Alicia what are you is there anything you're excited about moving forward this next six months to 12 months actually when you talked about the social planner yeah just getting content out there for my business and being able to add more presence to the business I think that's going to be a great feature awesome yeah no that was good that I heard you're on our earlier call today about that so I know that's a priority so we'll get that launched because yeah this is going to add on to it right add on to the results yeah and honestly those collab calls are great because you're hearing from other clinics what their processes are where their struggles are and just being able to have that collaboration to help each other out with that is phenomenal yeah no those are great yeah the tech calls too those have been really helpful too to have just like more calls to see what other clinics are doing mm-hmm right on well that's it Alicia thank you so much for coming on here and yeah I'm excited too we've only we're only like two months into this so I'm super excited what we'll do together for the next six to 12 months here so thanks for having on yep thank you so much I appreciate it
“$60K/mo to $103K/mo”
A short client testimonial from Artisan Aesthetics stating that monthly sales grew from about 60,000 dollars to just over 103,000 dollars in the 30 days after signing with Forever Booked, with the owner crediting the growth partly to internal staffing and process changes made alongside the marketing shift.
Transcript: So, we were doing pretty well. We were our our sales were about 60,000 a month from our one location, and I wanted to make more sales. I felt like I wanted to expand more. I wanted to bring on more nurses. I wanted all the rooms that I was renting to be busy all the time. And so, I looked into Forever Booked, and you know, I was very hesitant at first, but I jumped off the cliff, and I am so glad I did. It has completely changed the way we have operated our business. I mean, I've had I've gone through a complete staff change, too, because it to to go with Forever Booked, it it takes a lot of process management as a team. And so, I learned a lot about myself. I learned a lot about our team. I figured out who could handle it and who couldn't handle it, but I I I personally am very very aggressive on growth. And so, I felt as though it moved my business into a very very positive. And so, our sales starting with you went from 60,000 to just checked 103,000 over the last 30 days. So, we've increased sales with you about 40 grand. And I I I do have to say it's not all you, though, great. And there's my nurses. They're hustlers. We have We have I call them I call us the Navy the Navy SEALs of aesthetics. We don't mess around.
“The marketing actually works”
A short client testimonial from Signature Wellness describing a text message campaign Forever Booked ran to existing VIP patients that reduced staff phone workload because leads were already pre sold before calls happened, which the clinic says got newer team members excited about marketing after seeing quick results.
Transcript: So, why don't you just give me a bit of a background of your guys' experience with that campaign and like the type of results we got? Yeah. So, it worked out great for us. I have a new I have a bunch of new team members and because everybody's kind of still learning a little bit, we don't have a lot of bandwidth and so the idea of having to take a million phone calls was really daunting and our plan before we started working with you was that we were just going to call up some of our, you know, VIP patients and let them know that we had a special going on. So, we had an idea and and you reached out to me kind of right at the right moment when I was ready for this. So, when you, you know, when Forever Booked sent all those text messages out and there were a lot of communications going on, my team loved the fact that they only had to talk to the people who knew they were interested in it and so it really cut down on their work. They could really focus on people. The phone conversations were way less because they were already pre-sold. So, they loved it and they knocked it out of the park. They did a great So, partly I learned that this marketing technique actually really works and it also got my team members super excited about it cuz they they had success. So, now they can't wait to do more.
“It's almost working too good”
A short client testimonial from The Stella Med Spa saying the volume of leads coming in is almost overwhelming, with the clinic booking two to three new patient consultations a day with little manual effort because leads arrive already interested and easy to convert on the call.
Transcript: We are what it feels like, it's almost overwhelming at this point the number of leads we're getting. But it's good things and we're we are booking at least two to three new patient consultations a day which is awesome. Like it's just it's been and we don't even have to like really try. It's just y'all just pop it into my calendar and I'm like hey by the way, you know, here's a discovery call and that also makes things a lot easier and you know, we just by the time they get to me, they're they're ready to go. They're ready to roll. It's it's less work that I feel like I have to do to convince them to come in or anything like that. It's it's very easy the conversation that ends up happening between myself and the lead. So it's been very successful for us.